Hainsight™
Optimizing Relationships
Hainsight™ is an online strategic management tool for the relationship between client and agency.
Hainsight™ is structured around qualitative and quantitative data collection and offers consultative in depth evaluation, global benchmarking with actionable steps aimed at maximizing relationship productivity.
Hainsight™ services are tailored to suit goals and circumstances of each individual relationship.
Working with Hainsight™ ensures a full range of client/agency relationship and performance management options, including:
Hainsight™ Premium
360° evaluations of full team on team facilitating an in depth understanding of the relationship.
Optimum value:
When evaluating top spending client or agency.
Hainsight™ Project
180° evaluations on one side of the relationship evaluated by client and agency facilitating an in depth understanding of the evaluated party.
Optimum value:
When evaluating client or agency project by project.
Hainsight™ Light
90° evaluations on one side of the relationship evaluated by either client or agency facilitating an understanding of the evaluated party.
Optimum value:
When tracking and managing the roster relationship without demanding too many resources.
Hainsight™ Framework
All Hainsight™ evaluations are flexible within following scope:
Standard service
- Fixed questions
- Non-weighted questions
- Online report
- Benchmarks
Added service
- Tailored questions
- Weighted questions
- Hardcopy report
- Benchmarks providing performance remuneration
- Presentation of report
- Workshop including action plans for relevant parties
Hainsight™ Benefits
Overall benefits for the Client
- Shared focus – the agency wants what the client wants
- Improving quality – evaluating the client/agency relationship facilitates clear areas of improvement
- Day to day confidence – keeping focus on clear deliverables
- Productive interactions – an elimination of the need to read between the lines
- Return on investment – knowing that you and your partner are doing everything possible - strategically, tactically and daily to extract the greatest value from the investment
- Pay for performance – remuneration based on performance of soft measurements against internal, as well as external benchmarks
Overall benefits for the Agency
- Absolute clarity – of expectations and performance quality
- Explicit priorities – strategic and operational
- Greater chance of success – an ability to improve delivery across all aspects of the relationship
- Return on investment – knowing that the investment in the client has a greater chance of yielding positive results and lasting for many years
- Motivation – knowing where the client stands, and what the agency needs to work on is far more motivating than not knowing. Clients will always get better work done by a motivated partner
- Pay for performance – remuneration based on performance of soft measurements against internal, as well as external benchmarks
Contact our Managing Director for a presentation on how Hainsight™ can help maintain your client/agency relationship on course and make your organization more efficient, productive and ultimately more profitable.
Content on this page
Optimizing Relationships
Hainsight™ Framework
Hainsight™ Benefits