Benchmarks

We share some of our benchmarks to provide a holistic view on the advertising industry.

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During the past 4 years we have accumulated our clients’ post pitch scores, which are given subsequent to each agency pitch.

The scores are based on a scale ranging from 1 (lowest) – 5 (highest). In the table below an overall year-by-year score across agency disciplines is illustrated.

Pitch Scores - All Agencies 2007 2008 2009 2010
Overall 4.07 4.01 4.02 3.62
Highest Winning Score 4.56 4.72 4.63 4.33
Lowest Winning Score 4.01 3.81 3.99 3.57
Highest Loosing Score 4.21 4.31 4.16 4.25
Lowest Loosing Score 3.31 3.16 3.21 3.02

During the past four years we have surveyed amongst Top 1000 CMO's in the Nordic Region on their length of agency relationships.
Average response rate has been 21%.

Client/Agency Tenure - Nordic Markets 2007 2008 2009 2010
< 1 year 1 % 1 % 4 % 5 %
1 - 2 Years 8 % 9 % 16 % 19 %
2 - 3 Years 12 % 16 % 23 % 32 %
3 - 5 Years 33 % 40 % 40 % 35 %
> 5 Years 46 % 34 % 17 % 9 %

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The agency insights presented in Adstrument provides a vast array of information. Amongst the information provided, we have shared a top-line Average Hourly Rate in EURO across agency disciplines and markets in the past four years.

Average Hourly Rate - All Employee Types 2007 2008 2009 2010
Northern Europe 110 117 119 112
Central & Eastern Europe 59 68 74 79
Southern Europe 65 64 70 68
USA 95 101 104 96

Furthermore, a top-line percentage fee structure of all agency corporations with existing clients in the past four years.

Percentage Fee Structure - All Markets 2007 2008 2009 2010
Retainer Based 38 % 31 % 28 % 21 %
Project Based 57 % 62 % 60 % 59 %
Performance Based 5 % 7 % 12 % 20 %

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Our Hainsight Benchmark Index is today acknowledged as one of the leading global benchmarks on client/agency relationships. The benchmark is included in many client/agency relationships as the acknowledged Pay For Performance benchmark.

Hainsight Benchmark Index 2007 2008 2009 2010
Creative Agencies 7.14 6.98 7.01 6.95
Media Agencies 7.05 7.18 6.91 7.02
Digital Agencies 6.49 6.23 6.55 6.49
DM Agencies N/A N/A 6.24 6.11
PR Agencies N/A N/A 7.41 7.55
Design Agencies N/A N/A 6.86 6.71
Research Agencies N/A N/A N/A 7.25

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